🔐 Privacy & Security
Privacy Policy
This policy explains how we collect, use, share, and protect your information when you use Know Your Driver in Tanzania.
Last Updated: December 2025
Encryption
SSL/TLS and encryption at rest.
Transparency
You can view and update your data at any time.
Control
You may withdraw consent for optional processing.
Information We Collect
- Account Data: full name, email, phone number, preferred language.
- Driver Profile: licence/credentials, profile photo, work location, experience, employer reviews and uploaded documents.
- Usage Data: pages visited, timestamps, device information, performance metrics (to improve the app).
- Verification Data: results of checks (e.g., licence/ID validity, employer references). Credit checks occur only with the applicant’s consent.
- Business Interactions: employer–driver messages/actions within the system.
How We Use Information
- Service delivery: create/run accounts, manage search and messaging.
- Verification: validate licence/ID/references and generate a clean PDF report for HR.
- Security & compliance: prevent fraud, protect the platform, and comply with applicable laws.
- Improvement: analyse usage to enhance speed, usability, and design.
- Essential communications: security alerts, policy changes, or email/phone verification.
Legal Basis
- Performance of a contract (e.g., running your account).
- Legitimate interests (security, improvement, analytics).
- Your consent (e.g., credit checks, optional marketing).
- Legal obligations (e.g., retaining certain records).
Sharing of Information
- Authorised Employers: receive only what is necessary to make a hiring decision.
- Service Providers: under contract (hosting, analytics, verification) with confidentiality obligations.
- Law & Safety: where required by law or to protect rights and users.
- Business Transfers: we’ll notify you if ownership changes occur.
Data Retention
- We keep personal data as long as needed for the purposes described.
- Certain records (e.g., transactions/verifications) may be retained to meet legal obligations.
Security
- SSL/TLS in transit and encryption at rest.
- Access controls and regular security reviews.
- No system is perfectly secure—report issues to: security@knowyourdrivertz.org.
Your Rights
- Access, correct, or update your information.
- Request export or deletion—unless retention is required by law.
- Withdraw consent for optional processing (e.g., credit checks).
- Contact us via the contact form or privacy@knowyourdrivertz.org.
Cookies, PWA & Offline Mode
- We use essential cookies for login and security.
- The PWA uses a service worker to cache assets/pages for limited offline use.
- You can disable cookies in your browser; some features may degrade.
Children
- Our services are not directed to individuals under 18. If collected unintentionally, we will delete such data.
International Transfers
- Your information may be processed on our servers or by providers outside your country.
- Where required, we rely on Standard Contractual Clauses or equivalent safeguards.
Changes to this Policy
- We may update this policy periodically. We will show the new effective date at the top of this page.
Contact Us
- Any privacy questions? Please reach out via the contact form or email: privacy@knowyourdrivertz.org.